Customer Engineer

📋 Description

• Lead pre-sales technical journey from discovery to POC with defined success criteria.
• Design tailored demos linking Mixpanel to prospect outcomes.
• Assess technical fit and scope requirements for POC before committing.
• Position Mixpanel against competitor options and alternatives.
• Deliver structured POCs and handoff packages for Delivery Engineer.
• Support post-sale expansion with additional technical evaluations.

🎯 Requirements

• 3–5+ years in Solutions/Sales Engineering or technical pre-sales at a B2B SaaS company.
• Foundational knowledge in data analytics, event tracking, APIs, data warehouses, or related domains.
• Commercial mindset aimed at winning deals and driving outcomes.
• Experience running structured POCs with defined success criteria.
• Clear, compelling communication to both technical and non-technical audiences.
• Competitive understanding of the analytics landscape.

🎁 Benefits

• Comprehensive medical, vision, and dental care.
• Mental wellness benefit and generous vacation policy.
• Enhanced parental leave and volunteer time off.
• Pre-tax benefits including 401(k) and wellness benefits.