Customer Experience Specialist

Added
1 hour ago
Type
Full time
Salary
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Related skills

communication crm customer support data accuracy crm systems

📋 Description

  • Two functions within Customer Experience: Seller Sales Specialist and Seller Support Specialist
  • Based on-site at the Brighton office in the United Kingdom
  • Guide sellers through vehicle profiling and handle post-sale inquiries
  • Use CRM systems to manage data and support customers
  • Work with AI-powered tools to improve the customer journey
  • Join a fast-growing scale-up and contribute to a people-centric, innovative team

🎯 Requirements

  • Strong communication skills (phone, email, chat)
  • Natural ability to build rapport with customers
  • Detail-oriented with a collaborative mindset
  • Quick learner with problem-solving skills
  • Experience with CRM systems and data accuracy

🎁 Benefits

  • Competitive salary
  • Equity scheme - shared in Motorway’s success
  • 25 days holiday
  • Sea-front office with bi-weekly massages and free snacks
  • Private medical insurance via BUPA
  • Life assurance
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