Customer Lifecycle Associate

Added
9 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm marketingautomation cohort analysis edm rfm
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📋 Description

  • Own end-to-end customer lifecycle from activation to reactivation.
  • Write copy, configure layouts, deploy triggers across channels.
  • Manage partnerships and growth loops; referrals and URU program.
  • Own promotion/discount framework; model ROI and audit funnel.
  • Run RFM analysis and design campaign landing pages.
  • Translate data into executive-ready insights.

🎯 Requirements

  • 2-3 years in growth, lifecycle or CRM marketing.
  • Hands-on with RFM modeling and retention funnels.
  • Proficient in CRM and marketing automation for push, SMS and EDM.
  • CMS experience – landing pages, automation, tracking.
  • Ability to read, query and interpret data independently.
  • Own PDS/incentive budgets with ROI accountability.
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