Customer Marketing Specialist

📋 Description

• Develop customer-focused marketing programs to increase engagement and advocacy.
• Collaborate with customer success and sales to identify advocates and capture insights.
• Manage a library of customer success materials and proof points.
• Create campaigns across email, web, social, webinars, and events.
• Coordinate timelines, deliverables, and resources to launch campaigns successfully.

🎯 Requirements

• Bachelor’s degree in Marketing, Communications, or related field, or equivalent experience.
• 2-3 years of marketing experience across multiple channels and campaigns.
• Experience creating customer-focused content, stories, or advocacy programs.
• Strong written and verbal communication with compelling narratives and presentations.
• Excellent interpersonal skills and the ability to build relationships with customers and
• Strong project management and data interpretation skills for campaign performance.

🎁 Benefits

• Medical, prescription, dental, vision, and telehealth benefits.
• Health Savings Account and Flexible Spending Account options.
• 401(k) and Roth 401(k) with company matching.
• Paid vacation, sick time, and holidays.
• Paid parental leave and family support programs.
• Tuition reimbursement opportunities.