Customer Onboarding Manager

📋 Description

• Project manage customer onboardings to accelerate value
• Train customers with internal tech teams on Insider One features
• Build relationships with stakeholders to understand goals
• Drive early adoption by setting KPIs and ROI
• Coordinate with client agencies and third parties
• Document stakeholder roles for seamless transition to CS

🎯 Requirements

• 3+ years in SaaS project management and onboarding
• PM qualifications such as Agile, PMP, or Prince2 are a plus
• Strong English communication (written and verbal)
• Time and task management skills essential
• Experience communicating with internal and external stakeholders
• Knowledge of webhooks, APIs, and Google tools

🎁 Benefits

• Global team with 50+ nationalities
• Internal trainings on AI, coding, languages
• Access to learning platforms (Spotify, LinkedIn Learning, Blinkist, MasterClass)
• ESOP ownership eligibility
• Referral bonuses
• Team retreats and year-round events