Added
20 days ago
Location
Type
Full time
Salary
Salary not provided
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Related skills

crm hubspot salesforce

📋 Description

  • Support customers throughout their membership journey.
  • Manage retention conversations and document interactions.
  • Proactively contact at-risk customers to reduce cancellations.
  • Educate on membership options and benefits.
  • Collaborate with teams to improve retention strategies.

🎯 Requirements

  • 0–2 years in customer-facing roles.
  • Excellent verbal and written English.
  • Strong listening and interpersonal skills.
  • Comfortable with phone, email, and remote work.
  • Empathy, organizational skills, and attention to detail.
  • Experience with CRM tools (HubSpot, Salesforce, or similar).

🎁 Benefits

  • Competitive salary with performance-based incentives.
  • Fully remote work from Brazil.
  • Comprehensive onboarding, training, and coaching.
  • Career growth in Customer Success and operations.
  • Opportunity to contribute to healthcare tech environment.
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