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customer service onboarding email live chat telephone
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📋 Description

  • Support clients and candidates through onboarding and screening journeys
  • Handle inbound calls, live chat and email with a Right First Time approach
  • Join Experian's Nottingham Background Checking team
  • Work within a friendly, high-performing environment
  • Report to the Customer Service Manager

🎯 Requirements

  • Live Chat experience
  • Customer service experience via telephone, email and live chat

🎁 Benefits

  • Hybrid working – 40% office based
  • Competitive compensation and discretionary bonus
  • Core benefits: pension, healthcare, sharesave
  • 25 days leave + 8 bank holidays + 3 volunteering days
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