Luxury Escapes

201-500
30 jobs posted

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Customer Service Agent - Travel

Customer Support

Added

6 days ago

Location

🌍 Worldwide

Type

Full time

Salary

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Related skills

travel customer service email support multichannel support phone support

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📋 Description

Deliver exceptional customer experiences across all channels
Aim for first-contact resolution
Stay updated on Luxury Escapes products and services
Capture interactions accurately within timeframes
Promote LE offerings to retain customers
Support rostering and professional development

🎯 Requirements

Experience with high-volume calls
Flexible shifts across 7am–10pm, 7 days
Strong verbal and written communication skills
Travel industry exp. in support/bookings or front office helpful

🎁 Benefits

Flexible hours 7am–10pm, 7 days
Base $66k + super; up to $12k bonuses
Health & wellbeing program; onsite gym; meals provided
Fun, flexible environment; social events
Staff discount and birthday leave

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