Customer Service Assistant PT

📋 Description

• Assist patrons with information, reading needs, and reader advisory.
• Help customers locate information using print resources, databases, and catalogs.
• Respond to requests and adapt recommendations to patron needs.
• Manage patron accounts, apply circulation policies, and perform data entry.
• Collect fines and fees, balance transactions.
• Shelve materials and maintain organized collections.

🎯 Requirements

• Education: One year of college or equivalent experience.
• Experience: One year of customer service in bookstore/library or equivalent.
• Information skills: Basic information-finding and use of catalogs/databases.
• Library knowledge: Dewey Decimal system and filing basics.
• Collection knowledge: Familiarity with library literature across genres.
• Circulation systems: Basic data-entry and system use.

🎁 Benefits

• Employment type: Part-time position.
• Community impact: Support local residents with educational resources.
• Public service environment: Work in a community-focused setting.
• Professional development: Gain experience in customer service, library operations, and information
• Inclusive workplace: Equal opportunity with accommodations available.
• Career opportunities: Experience can lead to future opportunities in library services and