Customer Service - Bilingual - Portuguese

Added
2 hours ago
Type
Full time
Salary
Salary not provided

Related skills

crm customer service bilingual remote work english
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📋 Description

  • Respond to inquiries via phone and email professionally and timely.
  • Assist users with account management and troubleshooting.
  • Explain fantasy sports rules, scoring, and gameplay clearly.
  • Resolve issues like login or transactions with empathy.
  • Escalate complex issues to relevant departments when needed.
  • Keep current on sports seasons, contests, promos.
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