Customer Service Consultant - Biggest Telecom Account

📋 Description

• Front-line interface with US customers
• Respond to inquiries by phone and resolve issues
• Work remote from anywhere inside Egypt after 6 months
• Maintain customer experience and image of the company
• Provide excellent service to inbound callers
• Resolve customer concerns and upsell client products & offers

🎯 Requirements

• Fluent in English (C1) required
• Graduates and dropouts welcome
• Alexandria resident is a must
• Egyptian nationality is a must
• Call Centre experience (English account) preferred
• Soft and strong communication skills

🎁 Benefits

• Attractive packages + sales bonus + overnight shift allowance
• Social Insurance and private medical coverage
• Fun team activities