Customer Service (F/M/D) 10 Months Fixed Term

📋 Description

• Deliver exceptional customer service by promptly and effectively addressing customer inquiries.
• Develop a deep understanding of our RMS products and services to provide accurate information and
• Coordinate with Sales, Operation, Technical Support, and Product Development to ensure seamless
• Troubleshoot and resolve customer concerns, identify opportunities for process improvements and
• Build and maintain strong relationships with customers, showing empathy and commitment to their
• Keep accurate records of customer interactions, track key performance metrics, and share insights

🎯 Requirements

• Relevant commercial education at minimum bachelor level.
• Experience with B2B customer support and training is an advantage.
• Basic understanding of FMCG industry.
• A proven customer service background.
• Passion for technology and learning new systems.
• Experience with Dynamics or some CRM tool is nice to have.

🎁 Benefits

• Private Medical Insurance
• Flexible working environment
• Learning & Development
• Great team culture