Customer Service Liaison (Showroom)

📋 Description

• Assist customers and provide an exceptional brand experience.
• Schedule appointments for Design Consultants via CRM.
• Answer calls and emails for scheduling; refer issues to management as needed.
• Greet showroom visitors and assist with guestbook and refreshments.
• Maintain showroom cleanliness and open/close duties per checklist.
• Support communications for installations, confirmations, and returns.

🎯 Requirements

• 1-2 years admin/customer service in home renovation/luxury brand
• Associates Degree related to business admin preferred
• Polite, clear, professional communication
• Accurate data entry; calendar management experience preferred
• Self-starter, positive attitude, fast-paced environment
• Tech-savvy with CAD, Epicor, Salesforce, MS Office, etc

🎁 Benefits

• Sick days – paid sick days
• Employee discount – 50% off full retail price after 6 months
• Career growth and promotional opportunities