Customer Service Liaison (Showroom)

📋 Description

• Assist customers and provide an exceptional brand experience.
• Schedule appointments for Design Consultants via CRM, via phone or email, in showroom.
• Greet showroom visitors and assist with guestbook and refreshments.
• Coordinate with Centralized Scheduling and management to resolve issues.
• Maintain showroom cleanliness and open/close showroom duties as directed.
• Support installations, confirmations, and follow-up visits as needed.

🎯 Requirements

• 1-2 years administrative or customer service experience in home renovation/home improvement
• Associates Degree in business administration/accounting preferred.
• Polite, clear, professional communication with clients.
• Accurate data entry and calendar management experience desired.
• Tech-savvy with ability to learn CAD, Epicor, Salesforce, Microsoft Office, etc.

🎁 Benefits

• Sick days – paid sick days available.
• Employee discount – 50% off full retail price after 6 months.
• Promotional opportunities in a growing company.