Customer Service Operations Representative

📋 Description

• Facilitate deliveries from booking to drop-off and everything in between
• Provide best-in-class support for customers and drivers via chat and phone
• Communicate with pickup and drop-off contacts to ensure smooth deliveries
• Provide operational feedback to optimize logistics

🎯 Requirements

• Fun personality, positive attitude, eagerness to learn
• Strong critical thinking and problem solving
• Excellent written and verbal communication
• Top-notch customer service skills
• Proficient in G-Suite (Google Docs, Google Sheets)

🎁 Benefits

• Competitive salary and benefits (health, dental, vision, 401K, equity)
• Experience at a dynamic startup with opportunities to impact growth
• Supportive environment focused on personal development