Customer Service Rep (01448) 716 E. Broadway

📋 Description

• Answer incoming customer calls, emails, and chat promptly
• Resolve inquiries, complaints with empathy
• Process orders, refunds, exchanges accurately
• Maintain knowledge of products and policies
• Collaborate with departments to ensure satisfaction
• Document interactions in service software

🎯 Requirements

• Excellent verbal and written communication
• Strong problem-solving and attention to detail
• Active listening and empathy
• Patience and calm in challenging situations
• Time management and multitasking
• High school diploma or equivalent

🎁 Benefits

• Flexible Hours
• Competitive wages
• Employee discount on all food items
• Advancement opportunities
• Paid Training
• Health, Dental & Vision Insurance after 60 days