Customer Service Rep (02729) - 3108 S Kingshighway

📋 Description

• Respond to customer inquiries via phone, email, and in-person interactions
• Address and resolve complaints with empathy and efficiency
• Process orders, refunds, and exchanges accurately and promptly
• Maintain up-to-date product and policy knowledge
• Collaborate with other departments to resolve issues
• Document interactions and update customer records

🎯 Requirements

• Excellent verbal and written communication skills
• Strong problem-solving abilities
• Proficiency in customer service software and basic computer skills
• Ability to multitask in a fast-paced environment
• Empathy and patience with customers
• High school diploma or equivalent; prior CS experience preferred

🎁 Benefits

• Flexible Hours
• Competitive wages
• Employee discount on all food items
• Advancement opportunities
• Paid Training
• Incredible Bonus Structure