Customer Service Rep (02729)- 3108 S Kingshighway

📋 Description

• Respond to customer inquiries via phone, email, and in-person interactions in a timely and
• Address and resolve customer complaints and concerns with empathy and efficiency
• Process orders, refunds, and exchanges accurately and promptly
• Maintain up-to-date knowledge of products, services, and company policies to provide accurate
• Collaborate with other departments to ensure customer issues are fully resolved
• Document customer interactions and update customer records in our service software

🎯 Requirements

• Excellent verbal and written communication skills with the ability to convey information clearly
• Strong problem-solving abilities and a proactive approach to addressing customer needs
• Proficiency in customer service software and basic computer skills
• Ability to multitask and prioritize in a fast-paced environment
• Demonstrated empathy and patience when dealing with challenging situations
• High school diploma or equivalent

🎁 Benefits

• Flexible Hours
• Competitive wages
• Employee discount on all food items
• Advancement opportunities
• Paid Training