Customer Service Rep(08785) - 2317 W University Dr

📋 Description

• Respond to customer inquiries via phone, email, and in-person interactions
• Address and resolve customer complaints in a timely and professional manner
• Process orders, refunds, and exchanges accurately
• Maintain knowledge of products, services, and company policies
• Collaborate with other departments to ensure customer satisfaction
• Document customer interactions and update records in our system

🎯 Requirements

• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Proficiency in customer service software and basic computer skills
• Ability to multitask and prioritize in a fast-paced environment
• Patient and empathetic approach to customer interactions
• High school diploma or equivalent