Customer Service Rep I

📋 Description

• Manage 50-100 call interactions per day.
• Handle inbound/outbound calls for orders, deliveries, inquiries.
• Resolve issues to ensure orders ship timely.
• Collaborate with sales/operational teams for order accuracy.
• Provide professional, courteous customer service.

🎯 Requirements

• 1+ years in Customer Service, preferably in a Contact Center.
• MS Office experience.
• Attention to detail and multitasking ability.
• Effective communication skills.
• Associate Degree OR High School Diploma with relevant experience.

🎁 Benefits

• Comprehensive benefits package ( PTO, medical/dental/vision, 401(k)).
• Short-term incentive programs eligibility.
• Equal opportunity employer; inclusive workplace.