Address customer inquiries, requests, and issues promptly and professionally.
Investigate and follow up on requests and complaints; triage emails and resolve issues; process
Provide accurate, policy-compliant answers; deliver courteous, professional service.
Manage the order inbox and orders from various channels; ensure timely shipment.
Work independently and in a team to resolve issues using critical thinking.

🎯 Requirements

2-4 years of Customer Service experience
Preferred experience with Salesforce and SAP
MS Office Suite proficiency; high school diploma (Bachelor's preferred)
Strong written and verbal communication; detail-oriented; able to multitask

🎁 Benefits

Comprehensive benefits package including PTO, medical/dental/vision insurance, and 401(k)
Eligible for short-term incentive programs
AbbVie Equal Opportunity Employer; location-based compensation and disclosures may apply

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