Customer Service Representative

📋 Description

• Handle a high volume of inbound customer calls daily
• Conduct outbound follow-up calls and callbacks
• Enter and update customer data in internal systems
• Document conversations with detailed notes
• Address questions and service issues professionally
• Assist with orders and product changes as needed

🎯 Requirements

• Previous customer service experience
• Strong verbal and written English
• Clear, professional speaking with phone etiquette
• Comfort handling complaints and difficult conversations
• Strong computer skills; quick learner of new systems
• Multitask while speaking with customers and entering data

🎁 Benefits

• 100% REMOTE
• $50 birthday bonus
• $200 testimonial bonus
• $500 entry monthly raffle
• No tracker. No problem