Customer Service Representative

📋 Description

• Serve as primary contact for customers via email, phone, chat
• Understand requirements and provide timely, personalized support
• Assist clients through onboarding process
• Guide new clients through account setup and onboarding
• Maintain accurate customer data in CRM systems
• Coordinate with internal teams for timely resolution

🎯 Requirements

• 1–5 years of experience in Customer Service or related role
• Excellent verbal and written communication
• Strong interpersonal and relationship skills
• Customer-first mindset focused on satisfaction
• Good problem-solving and decision-making skills
• Ability to manage multiple requests and prioritize