Customer Service Representative

📋 Description

• Manage client relations and ensure satisfaction
• Handle calls and email requests for services
• Respond to real-time inquiries and track commitments
• Schedule and complete services for customers
• Escalate disputes promptly
• Maintain open communication with affiliates and adhere to contracts

🎯 Requirements

• High school diploma required
• 3-4 years of customer service experience preferred
• Basic troubleshooting and clear articulation
• Ability to communicate industry terminology
• Proficient in Microsoft Word, Excel, Outlook

🎁 Benefits

• Competitive compensation
• Health, Dental, Vision, Life, Disability options
• 401K retirement savings plan
• Paid vacation, holidays
• Professional growth opportunities