Customer Service Representative | English Speakers ~ Grads

📋 Description

• Handle English-speaking customer inquiries via phone, email or chat.
• Provide product information and resolve issues promptly.
• Document interactions and update case records accurately.
• Maintain quality and productivity targets in a fast-paced environment.
• Collaborate with teams to ensure customer satisfaction.
• Adhere to company policies and compliance guidelines.

🎯 Requirements

• Fluent in English with strong communication skills.
• Customer service experience preferred.
• Ability to work in a dynamic, international environment.
• Strong problem solving and multitasking abilities.
• Availability to work in shifts if required.
• High school diploma or equivalent; degree not mandatory.

🎁 Benefits

• Medical insurance coverage up to 200,000 EGP/year.
• Transportation provided.
• Free access to professional courses on learning platform.
• Internal career opportunities after 9 months.