Catawiki

501-1,000 employees
58 jobs posted

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Customer Service Representative - Mandarin and English (Interim)

Customer Support

Added

4 days ago

Location

🇵🇹 Lisbon

Type

Full time

Salary

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Related skills

communication customer service english mandarin live channels

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Manage queries via chat, email, phone, social media
Meditate disputes between buyers and sellers to win–win
Collaborate with Sales and Experts to improve CX
40 hours/week with two days in Lisbon office

🎯 Requirements

1–4 years in Customer Service or Content Moderation
Professional Mandarin and English speaking/writing
Strong analytical and critical thinking
Experience with Live Channels is valued
Ability to switch between channels quickly
Team player with cross-department collaboration

🎁 Benefits

Annual gross base salary 18,000€-23,000€
Health insurance from day 1
Work From Home Allowance
Commuting between home and office covered
Hybrid setup with two days in office

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