Customer Service Representative - Remote, Seasonal

📋 Description

• Be the primary Tires Easy voice via phone and email.
• Guide customers on products, pricing, and site navigation.
• Manage orders end-to-end: create, track, returns, warranties.
• Resolve cases quickly using our ticketing system.
• Thrive in a fast-paced remote startup-like environment.

🎯 Requirements

• Based in the Philippines; 3+ years in high-volume CSR.
• English proficiency; strong spoken/written communication; HS diploma.
• High-speed Wi-Fi (100 Mbps) with wired Ethernet and backup internet.
• Familiar with Google Workspace and/or Microsoft Office.
• Available Mon-Sat, 5am-5pm PST.
• Tire/automotive industry experience a plus.

🎁 Benefits

• Fully remote with US business hours.
• Seasonal 6-month contract with potential extension.
• Startup culture: fast-paced, high-impact team.