Customer Service Representative (Seasonal Part-Time)

📋 Description

• Answer calls and emails from event attendees.
• Provide customer service to attendees via Brushfire.
• Help organizers with event changes and order updates.
• Follow each event's customer service policies.
• Weekend/evening hours: Sat/Sun 8am-6pm; weekdays until 8pm.
• Part-time work-from-home position (Oct-Dec focus).

🎯 Requirements

• Attentive listening and concise verbal skills.
• English-speaking with phone communication ability.
• Computer, internet, and keyboard proficiency on multiple platforms.
• Thrives in a team environment and collaborates to solve problems.
• Interact with customers and team members; provide clear, helpful information.
• Calm under high call volume; self-motivated and organized.

🎁 Benefits

• 100% remote work with open, candid communication.
• Collaboration via group chats, video, and phone calls.
• Occasional in-person meetings; annual company gatherings.
• Supportive, diverse team across backgrounds.
• Flexible schedule within weekend/evening shifts.