Sutherland

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Customer Service Representative - Telecom - ZA

Customer Support

Added

9 days ago

Location

Type

Full time

Salary

Salary not provided

Related skills

crm customer service english night shifts active listening

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📋 Description

Handle customer interactions with efficiency and empathy
Provide tailored solutions to meet customer needs
Ensure a positive customer experience through effective communication
Maintain professional phone etiquette
Problem-solve in a fast-paced environment

🎯 Requirements

Fluency in English (B2/C1) is a MUST
Strong customer service and support skills
Experience in a customer-facing role; CRM tools a plus
Problem-solving, active listening, attention to detail
Flexible with night and overnight shifts

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