Deliver customer care via phone, email, chat, and correspondence.
Handle various customer service calls (service requests, billing questions, energy advice).
Address calls about power outages and emergencies; active listening to provide resolutions.
Educate customers on suppliers and energy choice programs.

🎯 Requirements

Excellent verbal and written communication skills
Full time availability
Problem solving and goal orientation
Familiar with Microsoft Office
Experience in customer service with strong multi-tasking
High school diploma or equivalent

🎁 Benefits

Medical, dental, and vision benefits
Paid training and PTO
Advancement opportunities and recognition programs
Employee discounts
EAP & Health and Wellness programs

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