Customer Service Return Agent

📋 Description

• You welcome all customers upon arrival, delivering a friendly and professional return experience
• You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and
• You complete return transactions accurately and advise customers on final rental charges, ensuring
• You promote additional SIXT products and services where applicable, turning every return into a
• You identify and tag vehicles for maintenance and ensure they are moved to the correct location
• You work in various weather conditions and are willing to take on additional tasks to support

🎯 Requirements

• You have a high school diploma or GED, at least 1 year of customer service experience, and ideally
• You are at least 18 years old, hold a valid driver's license with a clean driving record, and are
• You possess basic computer navigation skills and are familiar with Microsoft Office applications
• You can work 40 hours per week, including day or evening shifts, and are open to travel (5–10%)
• You are willing to wear a company uniform and speaking other languages is a plus

🎁 Benefits

• Comprehensive Benefits Package including healthcare, life insurance, critical illness, hospital
• Paid Time Off & Holidays with time and a half for public holidays
• Employee Assistance Program for support whenever needed
• Exclusive Employee Rentals with employee discounts
• Uniform & Perks including weekly dry cleaning