Sutherland

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Customer Service Specialist

Customer Support

Added

9 days ago

Location

🇪🇬 Cairo

Type

Full time

Salary

Salary not provided

Related skills

crm customer support customer service english attention to detail

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

On-site role in Cairo for a Customer Service Specialist
Handle customer interactions with efficiency and empathy
Provide tailored solutions to meet customer needs
Ensure a positive customer experience through clear communication
Maintain professional phone etiquette

🎯 Requirements

Fluency in English is a MUST (B2/C1)
Strong skills in Customer Service and Customer Support
Problem-solving, active listening, attention to detail
Experience in a customer-facing role; familiarity with CRM tools is a plus
Flexibility for night and overnight shifts

🎁 Benefits

Very competitive salary up to 25K Net
Overnight allowance
Overtime scheme
Social & Medical Insurance
Fully Paid Training
Transportation provided

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