Customer Solution Architect — Arango AI Product Suite

📋 Description

• Own technical customer relationships across discovery, design, pilots, production deployment, and
• Lead discovery sessions with executives and technical teams to identify AI use cases and business
• Design target architectures using multimodel data platforms, knowledge graphs, and GraphRAG
• Define success criteria, SLAs/SLOs, governance, and phased delivery plans for production readiness.
• Build reference implementations covering graph models, data connectors, APIs, and AI agent
• Guide secure, observable production deployments with CI/CD and infrastructure-as-code practices.

🎯 Requirements

• 5+ years in software engineering, solution architecture, or technical services in production
• Hands-on graph data modeling, graph queries, knowledge graphs, and GraphRAG or graph-backed
• Strong Python and applied AI skills; solid data structures, systems design, concurrency, and
• Experience with graph/NoSQL/key-value/document databases; multi-model database experience is a plus.
• Experience with modern LLMs and AI frameworks (OpenAI, Anthropic, Llama, Hugging Face, LangChain
• Knowledge of retrieval/vector tech (FAISS, pgvector, Pinecone, Weaviate) including hybrid

🎁 Benefits

• Opportunity to work on cutting-edge AI, graph, and data infrastructure.
• Senior-level exposure to enterprise customers and complex AI transformations.
• Influence product and engineering roadmaps via customer insights.
• Remote work with cross-team collaboration.
• Develop reusable architectures impacting broader deployments.
• Help organizations move AI from experimentation to production.