Customer Solution Architect — Arango AI Product Suite

📋 Description

• Own the technical customer relationship through discovery, design, pilots, production deployment
• Lead discovery sessions with executives, domain experts, and technical teams to identify AI use
• Design target architectures using multimodel data platforms, including graph schemas, knowledge
• Define success criteria, SLAs/SLOs, governance, data access controls, and phased delivery for
• Build reference implementations covering graph models, data connectors, GraphRAG pipelines, APIs
• Guide customers through secure, observable production deployments with CI/CD

🎯 Requirements

• 5+ years of experience in software engineering, solution architecture, or technical services
• Deep hands-on expertise in graph data modeling, queries, traversal, knowledge graphs, and GraphRAG
• Strong Python and applied AI skills; solid understanding of data structures, systems design
• Experience with graph, NoSQL, key-value, and document databases; multi-model DB experience valuable.
• Hands-on with modern LLMs and AI frameworks (OpenAI, Anthropic, Llama, Hugging Face, LangChain

🎁 Benefits

• Opportunity to work on cutting-edge AI, graph, and data infrastructure.
• Senior-level exposure to enterprise customers and complex AI transformation initiatives.
• Influence product and engineering roadmaps through customer insights.
• Exposure to modern AI, retrieval, MLOps, cloud, and observability technologies.
• Remote work environment with collaboration across engineering, product, and business teams.
• Develop reusable architectures and solutions that scale across deployments.