Customer Solution Architect — Arango AI Product Suite

📋 Description

• Own the technical customer relationship from discovery to production deployment and expansion.
• Lead discovery sessions with executives and technical teams to map AI use cases to business value.
• Design target architectures using multimodel data platforms, knowledge graphs, and GraphRAG
• Define success criteria, SLAs/SLOs, governance, access controls, and phased delivery.
• Build reference implementations covering graph models, data connectors, GraphRAG pipelines, APIs
• Guide secure, observable production deployments with CI/CD, infrastructure-as-code, testing, and

🎯 Requirements

• 5+ years in software engineering, solution architecture, or technical services, with production
• Deep hands-on graph data modeling, queries, traversal, knowledge graphs, and GraphRAG for LLMs.
• Strong Python and applied AI skills; solid data structures, systems design, concurrency, networking.
• Experience with graph/NoSQL/key-value/document DBs; multi-model DBs valued.
• Experience with modern LLMs and AI frameworks (OpenAI, Anthropic, Llama, HuggingFace, LangChain

🎁 Benefits

• Opportunity to work on cutting-edge AI, graph, and contextual data infra.
• Senior exposure to enterprise customers and AI transformation initiatives.
• Influence product/engineering roadmaps via customer insights.
• Remote work with cross-team collaboration.
• Develop reusable architectures guiding broader deployments.