Customer Success Advocate

📋 Description

• Answer inbound calls and assist customers
• Consult with care to maximize product value
• Stay connected with team via meetings and chats
• Provide top-tier service in a fast-paced env
• Solve problems quickly to ensure positive experiences
• Hit targets and maintain high performance metrics

🎯 Requirements

• 2-3 years customer service exp
• Inbound sales and contact center exp a plus
• Reliable internet and home setup
• Strong typing speed (40 wpm)
• Private, quiet work environment
• Positive, solution-oriented mindset

🎁 Benefits

• Medical, dental, vision coverage
• 401(k) match
• Employee discounts on lenses/frame tech
• Tuition reimbursement