NielsenIQ

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Customer Success Business Unit Director

Business & Management

Added

3 hours ago

Location

🇨🇦 Oxford

Type

Full time

Salary

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Related skills

data analysis ai

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📋 Description

Lead a BU with client experience, growth, and AI-enabled operations.
Delight and retain clients while transforming ways of working.
Drive growth by enabling the CS team to generate leads and revenue.
Develop high-performing teams and engage senior-level clients.
Collaborate with Sales, Operations, and international teams.

🎯 Requirements

10+ years in analytical FMCG space (agency or client-side).
Experience leading and coaching high-performing teams.
Strong senior-level relationship skills with clients and stakeholders.
Deep knowledge of UK FMCG market and data analysis/ storytelling.
Proven track record in client account management and delivering results.

🎁 Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

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