Customer Success - Central Eastern Europe

📋 Description

• Partner with enterprise customers in CEE to drive platform adoption.
• Onboard and enable customers across ElevenLabs products.
• Analyze product usage to identify friction and boost adoption.
• Own commercial outcomes: quota, renewals, cross-sell.
• Collaborate with Sales, Engineering, and CS leadership to scale revenue.

🎯 Requirements

• 7+ years of CS or AM in B2B SaaS/AI tools in the CEE region.
• Proven revenue ownership: quota, cross-sell and renewals.
• Strong understanding of the CEE market landscape and cultural nuances.
• Experience building and deploying AI agents.
• Experience with API integrations and navigating SDKs.
• Fluent in Polish and English.

🎁 Benefits

• Innovative culture and opportunity to shape AI.
• Growth paths with opportunities to drive impact.
• Learning & development stipend for professional growth.
• Annual discretionary travel stipend to meet colleagues.
• Annual company offsite hosted in different locations.
• Co-working stipend if you’re not near a hub.