Customer Success Coordinator - German Speaker - VIE Contract

Added
7 days ago
Type
Full time
Salary
Salary not provided

Related skills

data analysis customer success salesforce german saas

πŸ“‹ Description

  • Support customers in the DACH region (Germany, Austria, Switzerland) with EcoVadis solutions.
  • Coordinate operational management for regional portfolio; include platform demos, reports
  • Maintain proactive customer relationships and act as liaison between customers and EcoVadis teams.
  • Contribute to internal projects to improve CS processes and service quality.

🎯 Requirements

  • Customer support experience, preferably with large accounts.
  • German and English fluency required; Polish is a plus.
  • Strong communication, Excel, and data analysis skills.
  • Autonomous, organized, able to prioritize and summarize data for insights.
  • Experience with Google Suite, Salesforce, and project management tools.
  • Interest in international, multicultural environment; sustainability passion.

🎁 Benefits

  • Location: Barcelona, Hybrid (8 days/month in office).
  • VIE contract – 12 months.
  • Global team with sustainability focus.
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