Onboard, enable, and grow ElevenLabs' platform for the DACH region
Advise customers on production deployment and usage across web/mobile
Own renewals, expansion, and cross-sell with defined book of business
Collaborate with Sales, Engineering, and CS leadership to turn wins into revenue
Monitor usage and performance data to catch friction and maintain adoption
Remote-first role; operate across Germany, Austria, Switzerland

🎯 Requirements

5+ years in Customer Success, Account Management, or Technical Account Management
Proven ownership of a defined book of business
Fluent in German and English
Experience across the DACH market and with AI agents
Strong builder mindset; comfortable in ambiguity and driving revenue
Experience with API Integrations and navigating SDKs

🎁 Benefits

Remote-first, distributed team across Europe
Competitive growth opportunities and discretionary learning stipend
Co-working stipend for remote locations

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