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📋 Description

  • Lead onboarding and implementation for Bolster customers.
  • Configure integrations, APIs, and platform settings for customer setups.
  • Deliver technical training sessions and product demos.
  • Provide hands-on troubleshooting with Support, Security Ops and Engineering.
  • Partner with CSMs as the technical point of contact.
  • Capture common questions and feedback for Product/Docs.

🎯 Requirements

  • 3+ years in a technical, customer-facing role or strong technical foundation with interest in CS.
  • Ability to learn product quickly and explain to non-technical customers.
  • Strong written and verbal communication skills.
  • Detail-oriented, organized, able to manage multiple customers and items.
  • Growth-minded toward TAM or Solutions Eng roles over time.
  • Preferred: familiarity with APIs, web/DNS concepts, or integrations; willingness to learn.

🎁 Benefits

  • Excellent medical, dental, and vision insurance
  • Flexible time off + paid holidays
  • Equity + 401(k) plan
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