Customer Success Engineer

📋 Description

• Own a portfolio of key US enterprise accounts and drive adoption, retention, and growth
• Become a deep expert in Scandit’s products, SDKs, and use cases for technical guidance
• Lead discovery to translate business needs into Scandit solutions
• Assist customers in integrating Scandit into their enterprise IT and mobile ecosystem
• Build and configure tailored demos; share code snippets and small integrations
• Run workshops, adoption reviews, and QBRs with technical and business stakeholders

🎯 Requirements

• 3+ years in a customer-facing post-sales or technical-presales role at a B2B SaaS company
• Software engineering background and/or experience with mobile development (iOS, Android, React
• Genuinely technical: able to read/write code, build integrations, or ship software
• Strong communicator for both business and technical audiences
• Strong strategic and analytical thinker
• Solid understanding of enterprise IT architectures (mobile ecosystem knowledge a plus)

🎁 Benefits

• Great Place to Work certification in multiple countries
• Flexible working options: office, hybrid, or remote
• Hybrid working HQ in Zurich plus offices in London, Tampere, Warsaw, Boston, Tokyo
• Learning and development opportunities
• Attractive equity plan in a high-growth company
• Top-notch tech pack to enable productivity