Customer Success Engineer - EMEA

📋 Description

• Guide and assist customers in the seamless integration of our APIs into their web and mobile apps.
• Onboard customers and provide technical expertise during the integration process.
• Serve as the primary technical point of contact for customers, addressing inquiries and
• Analyze internal logs to identify and troubleshoot customer issues.
• Proactively monitor API usage and performance to prevent issues.

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering, or related field.
• 3-6 years in a customer-facing role, focus on API products preferred.
• Strong proficiency in JavaScript and automation scripting.
• Solid understanding of API concepts, RESTful architecture, and web services.
• Experience with API testing tools; mobile app experience a plus; SQL a plus.
• Excellent problem-solving, communication, and ability to work independently and remotely.

🎁 Benefits

• Remote-first company with global teams.
• Inclusive culture and opportunities for growth.
• Flexible work environment and distributed collaboration tools.