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customer success onboarding excel google workspace microsoft office
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📋 Description

  • Assist CSMs in facilitating offline workshops, salons, events, etc.
  • Support internal escalating technical issues when needed.
  • Assist in tracking upcoming outreach campaigns.
  • Prepare business review (QBR) materials, and note-taking.
  • Support creation of customer success collateral: playbooks, guides, and best practice documentation.

🎯 Requirements

  • Pursuing Bachelor’s degree in Business Administration, Marketing, Communications, International
  • Excellent organizational skills and a keen eye for detail.
  • Strong written and verbal communication skills in English. Cross-cultural sensitivity
  • Basic proficiency in Microsoft Office/Google Workspace (especially Excel/Sheets and
  • Proactive, can-do attitude; willingness to take on administrative tasks to support the team.
  • Interest in sales, technology, and international business; curiosity to learn.

🎁 Benefits

  • Learn in a customer-centric environment with exposure to growth and sales collaboration.
  • Hands-on experience across onboarding, adoption, retention, and expansion in customer lifecycle.
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