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crm hubspot data analytics qbrs pilots

📋 Description

  • Own 20-30 mid-market healthcare accounts (30-250 users).
  • Design and execute success plans aligned to customer goals.
  • Leverage data analytics to drive adoption and outcomes.
  • Lead pilots and implementations across multiple stakeholders.
  • Run QBRs and value reviews to surface risks and drive alignment.
  • Drive renewals and expansions through proactive account management.

🎯 Requirements

  • 3-5 years in CSM/account management at a B2B SaaS company.
  • Experience building relationships with senior clinical and ops stakeholders.
  • Strong analytical skills with data platforms to drive insights.
  • Proven renewal and expansion targets in multi-stakeholder environments.
  • Experience leading pilots and multi-stakeholder rollouts.
  • Healthcare SaaS exp; HubSpot CRM familiarity.
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