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📋 Description

  • Manage portfolio of customer accounts with retention and revenue growth.
  • Identify risks, mitigate, and find expansion opportunities.
  • Create strategic account plans with forecasts and insights.
  • Build relationships with executives and key contacts.
  • Lead business reviews to demonstrate value and align goals.
  • Coordinate resolutions for complex issues with cross-functional teams.

🎯 Requirements

  • Bachelor’s degree preferred.
  • Experience in customer success, account management, or related role.
  • Excellent verbal and written communication across stakeholder levels.
  • Strong ownership and problem-solving mindset.
  • Ability to analyze challenges and develop solutions.
  • Comfort with ambiguity and shifting priorities.

🎁 Benefits

  • OTE USD 65K–80K and base USD 45K–55K.
  • Fully remote work environment.
  • Unlimited paid time off.
  • Impactful work supporting healthcare orgs.
  • Remote-first culture with autonomy and ownership.
  • Opportunity to grow in a fast-moving org.
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