Anthropic

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Customer Success Manager

Added

6 days ago

Location

🇬🇧 London

Type

Full time

Salary

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Related skills

customer success change management ai api adoption

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Build strategic relationships with EMEA customer decision makers
Advise on Claude capabilities to drive adoption
Partner with account teams to scale usage and value
Own account plans and QBRs, representing Anthropic to customers
Represent Anthropic in the region with autonomy and collaboration

🎯 Requirements

6+ years in customer-facing roles
Experience with consumption- and seat-based models
Technical fluency in AI/ML concepts and API integrations
Experience explaining technical products to diverse audiences
Strategic mindset with expansion planning skills
Cross-functional collaboration and program management

🎁 Benefits

Competitive compensation and benefits
Opportunity to shape a growing regional CS function
Flexible working practices and strong team culture

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