carsales

1,001-5,000 employees
68 jobs posted

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Customer Success Manager

Added

16 days ago

Location

🇦🇺 Brisbane

Type

Full time

Salary

Salary not provided

Related skills

crm account management customer success salesforce saas

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Manage a high-volume portfolio in a primarily virtual engagement model
Drive customer retention, product adoption and long-term value
Provide proactive support, actionable insights and ongoing guidance
Collaborate with State Managers, Account Executives and onboarding teams

🎯 Requirements

2+ years in Customer Success or related roles
Proven ability to engage and satisfy customers
Strong relationship-building with business owners/decision makers
Experience with CRM systems (Salesforce, Dynamics or similar)
Excellent written/verbal communication and presentation skills
Ability to analyse data and translate insights into actions

🎁 Benefits

Hybrid working with flexibility
Engaging team and learning opportunities
Flexible leave and wellbeing initiatives

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