Customer Success Manager - Brasil

📋 Description

• Orchestrate adoption and value recognition across partners.
• Provide use cases, assist with panel usage, and train partners.
• Lead internal projects and share expertise with the team.
• Build and maintain strong partner relationships and portfolio focus.

🎯 Requirements

• University degree in Business, Marketing, Engineering; MBA preferred.
• 4+ years in customer-facing roles in SaaS (CS/AM/consulting).
• Knowledge of digital marketing, martech, or advertising.
• Strong written and spoken English and Portuguese; Spanish a plus.
• High sense of responsibility and accountability.
• Strategic thinking with strong project management.

🎁 Benefits

• Global team with 50+ nationalities across 30+ offices.
• Internal trainings on AI, coding, languages, growth skills.
• Access to Spotify, LinkedIn Learning, Blinkist, MasterClass.
• ESOP eligibility and ownership in Insider One.
• Referral bonuses and community volunteering.
• Year-round events and team retreats.