Customer Success Manager, DACH

Added
7 days ago
Type
Full time
Salary
Salary not provided

Related skills

change management ai api roi adoption

πŸ“‹ Description

  • CSM for EMEA, focusing on DACH region in enterprise AI adoption
  • Partner with accounts to drive usage and value of Claude API, Claude for Enterprise, and Claude Code
  • Build regional processes and represent Anthropic in a high-growth market
  • Coordinate with global teams across time zones to scale adoption

🎯 Requirements

  • 6+ years in customer-facing roles (CS, consulting, solutions)
  • Experience with consumption-based and seat-based models
  • Technical fluency in AI/ML concepts, API integrations
  • Ability to articulate technical products to diverse audiences
  • Strategic mindset for expansion opportunities
  • Strong PM skills and cross-functional collaboration

🎁 Benefits

  • Competitive compensation and benefits
  • Hybrid/work flexibility and regional autonomy
  • Equity donation options and generous time off
  • Safety and compliance guidance during application process

πŸ›ƒ Visa sponsorship

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